Terms and Conditions

Introduction

Welcome to Hand Soap Online Shop. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.

Company Information

Hand Soap Online Shop is based in Berlin and operates from the following address:

Use of Website

You agree to use the Hand Soap Online Shop website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. Unauthorized use may give rise to a claim for damages and/or be a criminal offense.

Product Information

We strive to ensure that all product information, including descriptions and images, is accurate. However, we do not guarantee that product details are complete or error-free. We reserve the right to modify or discontinue products without prior notice.

The website features 10 large photos of hand soap products without text to provide a clear visual representation of our offerings.

Orders and Payment

By placing an order, you offer to purchase a product subject to these terms and conditions. We reserve the right to refuse orders at our discretion.

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• All payments must be completed before the product is shipped.
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• Prices are inclusive of applicable taxes but exclude shipping costs, which will be added at checkout.
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• Please ensure all payment details supplied are complete and accurate.
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Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary based on location and availability. We are not responsible for delays caused by shipping carriers.

If you do not receive your order within a reasonable timeframe, please contact our customer support through the website.

Returns and Refunds

Returns are accepted only for faulty or damaged products. To be eligible for a return, products must be unused and in their original packaging.

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• Please notify us within 14 days of receiving the product.
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• Refunds will be processed after the product has been inspected.
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• Return shipping costs are generally the responsibility of the customer unless the product is defective.
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Intellectual Property

All content on the Hand Soap Online Shop website, including images, text, graphics, logos, and product photos, are the property of Hand Soap Online Shop and are protected by copyright laws. Unauthorized use or reproduction without permission is prohibited.

Limitation of Liability

Hand Soap Online Shop shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, the website or products purchased.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after changes are posted constitutes your acceptance of such changes.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Germany. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Berlin.